Contextual Design - Week 3

What we did:

1. We had a second meeting with Wendy Bolyard. She invited Brigid Lawler, Assistant Director / YGCLA Graduate Admissions, so we could be introduced. Brigid will be a second contact source for when Wendy is not available.

The meeting was very productive. We isolated some areas of focus and learned about the internal and interdepartmental working dynamic and history. We also clarified Wendy's answers to our post 2/5/08 meeting e-mail.

2. After the meeting we brainstormed and agreed that pulling programs directors into the project would be beneficial to the success of recommendations that result from the contextual inquiry. Graduate admissions has a close relationship with program directors and Wendy and Brigid are trying to establish a strong working relationship.

What we have planned:

We will meet (2/19/08) and hash out the following:


1. Scheduling grad admissions staff contextual interviews.
2. Recruiting program directors and program coordinators and incentives for participants.
3. Documents we need to draft.
4. What we need to be prepared for the interviews.