1. Discuss the progress on each task since last week's posting:
We have individually been working on our research.
Liz and Becca conducted ethnographic research. We had a phone interview with the most typical user of our potential tax deductible software and asked him a series of questions including:
Interview Questions:
* Do you use a PDA?
* What do you like most about your PDA?
* What do you find most challenging about your PDA?
* Tell us about some of the requirements you have when you gather receipts. This could include stuff you need, types of receipts you collect and why, and anything else you can think of.
* Tell us about a time when you lost a receipt. Did you find it again?
* Do you get reimbursed for expenses? What is the most difficult thing about that process? Have you ever had unusual delays?
* What worries you most about expenses and taxes?
* What is the worst thing that ever happened to you with receipts?
* How do you feel when you face an accountant at the end of the year?
* If you could choose, would you use an accountant?
* How do you categorize your tax deductions (if you do at all)?
* Where do your receipts end up after you receive them? At the end of the day? At the end of the month?
* Tell us the story of: Your last client meeting in which you payed (food, drinks, etc). (what did you do with the receipt? how did you note it then/later?)
* Tell us the story of: When you did something wrong in recording a tax exempt expense.
2. Outline the tasks and who is doing what:
Continue with individual research.
Liz will be out of the country but Troy and Becca will have a brainstorming session to set up how we want to conduct the first session with participants.
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